Official Website of the Craigendarroch Owners’ Club
"for the owners, by the owners"

Phone & Electricity Charges

COVID-19 Alert

Hilton Grand Vacations managed properties in Scotland will be resuming operations on July 15, 2020, with limited services. This date is subject to change based on future government mandates and official health agency recommendations. For the latest updates from HGV about COVID-19, please visit their Travel Updates webpage.

Phone & Electricity Charges


The telephone system in your lodge includes a message service and direct access for incoming calls. The direct access means that you have a unique number for your lodge, which callers can use.  The number is (013397) 533, followed by two digits for the lodge number. For example: Lodge 1 (013397) 53301, Lodge 93 (013397) 53393. Calls between Lodges and Rooms is free.

Telephone charges are as follows:

Local, Free, National and Mobile Calls Per Minute: 0.26p

Premium Rate Calls Per Minute: £3.15

Directory Enquiries: 0.50p

Credit Card Connections £1.00


Electricity charges are as follows:

Standing Charge at £0.30 per day of occupation

High unit charge of £0.1770

Low unit charge of £0.1243

Electricity Charges Explained

A standing charge is a fixed amount paid daily to the electricity supplier. It’s a little like a connection fee, then you will also pay for the electricity that you actually use.

A high unit charge, also known as a normal charge, is for the operation of normal domestic appliances such as cookers, fridges, kettles etc.

A low unit charge is also referred to as off peak, and is for heating and hot water use during off peak energy times generally through the night.


Craigendarroch Owners' Club,
Braemar Road, Ballater, Royal Deeside, AB35 5XA. United Kingdom
Tel +44 (0)1339 755558

2020 Annual General Meeting – POSTPONED

The 2020 AGM is postponed due to COVID-19