Official Website of the Craigendarroch Owners’ Club
"for the owners, by the owners"

The Country Club Facilities

COVID-19 Alert

Hilton Grand Vacations managed properties in Scotland are open, with limited services. For the latest updates from HGV about COVID-19, please visit their Travel Updates webpage.

The Country Club Facilities

Keiller Lounge 

DINE IN MENU
Available daily in the Keiller Lounge or on the Terrace: 12 noon-2.30pm and 5.00pm -8.00pm
The Keiller Lounge menu includes a range of hot food favourites including: fish & chips, beefsteak pie, macaroni and cheese, or the famous “Darroch Burger”.  The Keiller Lounge also serves: soup, sandwiches, scones and cakes available from 12 noon -8pm.  There is also a ‘junior menu’ available.
See Menu
 
Bar Beverages will be served in the Keiller Lounge & outside on the Terrace from 12 noon –8.30pm
  • There is a contact-free online ordering system now in place in the Keiller Lounge to assist with social distancing
  • Outdoor seating will be available on the terrace, weather permitting!
  • Social distancing practises will be implemented throughout, hand sanitisation stations are in place with clear signage directing Owners and our Team Members to keep a safe distance.
  • Note: From Friday 14th August queuing is prohibited in bars and restaurants in Scotland. Only one member of the public may approach the counter at any time, all menus will be single-use only

When charging to your lodge, please remember to produce your charge card.

TAKEAWAY MENU:

The Keiller Lounge hot food Takeaway is available daily from 5pm –8pm.  Offering some of the Keiller Lounge favourites including: “Darroch burger”, pizza or fish & chips.

Online orders can be placed from 4pm daily at www.keillerlounge.com. Orders can also be placed in the Keiller Lounge or by scanning the QR code below.

Collection is from the Keiller Lounge (to assist with social distancing, please arrive at the booked timeslot).

Keiller Lounge Takeaway Menu

 Keiller Brasserie – Temporarily Closed

Craigendarroch Health Club & Spa

LEISURE CLUB OPENING HOURS: 7.30 am – 8 pm 

In order to limit capacity and maintain the physical distancing requirements, all leisure club facilities must be booked in advance.   

Each booked session will be limited to 45 minutes with 15 minutes to allow for changing after use of facilities (a total of one-hour duration for each facility).  

Please call the leisure desk on Ext 435 to make bookings for:

  • Swimming Pools & Spa: Open from 8am8pm. Maximum number of users in the pool hall is 25. 
  • Gym: Open from 7.30am until 7.30pm. Maximum numbers of users in the gym is 6. 
  • Snooker, Squash & Table Tennis (players must be from the same household).
  • The House Spa: contact the Leisure desk for further details. 

Additional measures in place for the safety our team and guests:

• Water fountains will still be in use in the Club however, personal water bottles will be required as disposable cups will not be available.
• We ask that you arrive at the facility in your sports kit and swimwear and shower back in your accommodation to minimize the use of the changing rooms.
• All hairdryers in the club will be removed until further notice.
• Adjustments to the layout of our equipment and furniture in line with social distancing guidelines and local regulations.
• Card/contactless payment is the preferred payment choice.
• There will be disinfection wipes & sanitising stations found near primary entrances & key locations throughout the Country Club.
• Please find the following link from Scottish Swimming with very useful guidance for the pool user, we would recommend you read this prior to your visit:
https://www.scottishswimming.com/media/3311402/scottish-swimming-pool-user-covid-19-back-to-the-water-guidance-final.pdf  

Leisure Facilities Suspended (these facilities will only open following guidance from the Scottish Government) 

  • Sauna
  • Steam room

Please note that face coverings are mandatory in all shared areas while visiting the resort to help decrease the spread of COVID-19.  Should anyone in your company develop any signs of COVID-19 they must notify Reception immediately.

Outdoor Leisure Facilities Open

  • Outdoor tennis (racket hire and booking can be made at the main reception)
  • Children’s outdoor play area
  • Popular Animal Trail for children (available from main reception)

Hilton Grand Vacations would like to remind all guests that children under the age of 16 must be accompanied at all times by a supervising adult. This policy exists for the safety and security of the children and to create a relaxed environment for all to enjoy their Hilton Grand Vacations experience. It is the responsibility of the lodge owner or primary guest to ensure that all occupants are advised and act in accordance with this policy. 

Cycling

Cycle hire is available for all ages through Ballater Bike Station in Station Square, Ballater

Contact

Craigendarroch Owners' Club,
Braemar Road, Ballater, Royal Deeside, AB35 5XA. United Kingdom
Tel +44 (0)1339 755558
higvc@hgv.com

2020 Annual General Meeting

The 2020 AGM is now rescheduled as a Zoom session, to be held on Saturday 10th October at 10.30 am