Phone & electricity charges

Wi-Fi is free across the resort.


The telephone system in your lodge includes a message service and direct access for incoming calls. The direct access means that you have a unique number for your lodge, which callers can use. 

The number is (013397) 533, followed by two digits for the lodge number. For example: Lodge 1 (013397) 53301, Lodge 93 (013397) 53393. Calls between Lodges and Rooms is free.

Telephone charges are as follows:

Calls to free numbers such as 0800: £0.15 per minute
Calls to local, national & mobile numbers: £0.26 per minute
Calls to premium rate calls: £3.15 per minute


The lodges at Craigendarroch are on an Economy 10 electricity plan. During the hours below electricty is charged at the low rate tariff, outwith these times the normal unit rate will be charged.

4.30 am – 7.30 am       1.30 pm – 4.30 pm     8.30 pm – 12.30 am

Electricity meters are read on the evening of the night before departure.

Electricity charges are as follows (from 1 October 2023 – 30 September 2024):
Standing charge: £0.64 per day of occupation
Normal unit charge: £0.3489 per unit
Low unit charge: £0.2812 per unit

There is an Electric Vehicle (EV) charging point at the resort should guests wish to use it. Located at the side of the laundry building, the *untethered dual outlet charge point provides 22 kW. Rate per kWh is 0.51p. *Car owners require a Type 2 connector cable to plug into the charging unit. There is space for two cars to charge at one time. Download the ‘Project EV Pro’ app from the Apple Store or Google Play store and scan the QR code. Details available at the charging point or you can CLICK HERE.